1024 Ivo Support

Self Help Articles 38

• Logging-in to Ivo for the first time
• "Disk or network error"
• How to set staff as inactive in Ivo
• How to delete Entity and Activity records
• Using the Forums

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Using the DSS DEX functions in Ivo 13

• The "DSS DEX" fields on the "Manage Clients" screen
• Additional file note fields for DEX enabled funding sources
• Preparing and uploading a DEX report (overview)
• DEX Data Review Functions
• Generating and Submitting DEX Report

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Technical Documentation (Requirements, Configuration, and Installation) 6

• Technical Requirements
• How Ivo is configured in an organisation
• Installing the Ivo software on a computer
• Using the Check for Update function
• Error 52 - Bad file name or number

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Setting up your organisation in the DSS DEX 5

• 00 - START HERE - What is the Department of Social Security 'Data Exchange' (DEX)
• 01 - How to access the DSS DEX
• 02 - Setting up your organisation in the DEX
• 03 - Provide DEX configuration file to 1024
• 04 - Frequently Asked Questions