If you are an Ivo Administrator, you are able to change their password by following these steps;
- Click the Administer Ivo icon at the top-left of the Ivo screen
- Click the Ivo Administration tab
- Click the Staff button in the ribbon
- In the Active Staff list on the left hand side, click the name of the staff member whose password you wish to change
- Select the Details tab under the staff members name
- Click on the Password hyperlink to bring up the dialog box (as seen below) to change the password. You can create the new password, or simply Remove the existing password.