There are three ways that Ivo checks for available updates -
From the Ivo Administration tab
Click the small cog icon in the top-left corner of the Ivo screen to access the Ivo Administration tab, then click the "Check for Update" button -
Automatically when Ivo starts
By default, Ivo will automatically check for an update whenever an Ivo Administrator opens Ivo -
This is a global setting, so if it is set to 'No', then Ivo will never check for updates regardless of settings for individuals -
The "Check for Ivo update every x days" controls how often Ivo performs the check when an Ivo Administrator is opening Ivo. A setting of 0 (zero) will disable the automatic check for that staff member.
A startup command for IT support
Create a new icon for the Ivo Launcher application (\Program Files (x86)\1024\IvoLauncher\LaunchIvo.exe) and add /checkforupdate to the command line.
The three options all run the same function. If an update is found, the download screen will appear -
- More information about the changes can be provided, including hyperlinks to webpages.
- Explicit instructions, including appropriate and contextual warnings (for example, the "Ivo is currently in use!" warning will only be displayed if that is the case)
- The download is specifically worded to encourage you to be cautious. Please ONLY download an update if you are sure that Ivo is not in use and, if you have a remote access server, that you have sufficient network security privileges (which are completely separate to Ivo) to update the remote access server. If you have a remote access server, you will need to login to it and run Ivo in order to install the update on the server.
- You can skip an update, which means that update won't be notified to you again. You will only get another notification when there is a newer update available.