Technical Documentation (Requirements, Configuration, and Installation)

Technical Requirements
It is your responsibility to ensure Ivo will operate within your IT environment, and in accordance with your needs, prior to purchase.  To facilitate thi...
Tue, 15 Oct, 2019 at 7:59 AM
How Ivo is configured in an organisation
WARNINGS The Ivo data cannot be stored in a drive or folder that is being synchronised with a file sync service such as DropBox, Google Drive or...
Thu, 20 Jun, 2019 at 7:25 AM
Installing the Ivo software on a computer
  1. On a client PC, open a Windows Explorer (or, 'My Computer') window and navigate to "<Ivo Data Location>\LIVE\1024\Updates". ...
Thu, 20 Jun, 2019 at 7:28 AM
Downloading an Ivo update
Important Notice - as of Ivo v3.9 this manual update process has been replace with a new 'check for update' function. This article is left h...
Thu, 24 Aug, 2017 at 8:19 AM
Using the Check for Update function
There are three ways that Ivo checks for available updates - From the Ivo Administration tab Click the small cog icon in the top-left corner of t...
Fri, 17 Feb, 2017 at 1:10 PM
Error 52 - Bad file name or number
This error occurs when Ivo cannot find its data file. For Users of Ivo - Is your computer connected to your organisation's network? Checkin...
Wed, 14 Aug, 2019 at 10:33 AM