Technical Documentation (Requirements, Configuration, and Installation)

Technical Requirements
It is your responsibility to ensure Ivo will operate within your IT environment, and in accordance with your needs, prior to purchase.  To facilitate thi...
Tue, 12 May, 2020 at 10:39 PM
How Ivo is configured in an organisation
WARNINGS The Ivo data cannot be stored in a drive or folder that is being synchronised with a file sync service such as DropBox, Google Drive or...
Sat, 21 Mar, 2020 at 4:13 AM
Installing the Ivo software on a computer
  1. On a client PC, open a Windows Explorer (or, 'My Computer') window and navigate to "<Ivo Data Location>\LIVE\1024\Updates". ...
Mon, 17 Aug, 2020 at 1:08 PM
Using the Check for Update function
There are three ways that Ivo checks for available updates. 1. From the Ivo Administration tab 2. Automatically when Ivo starts By defau...
Thu, 13 Feb, 2020 at 12:08 PM
Issues preventing Ivo from starting
There are a few different ways startup issues with Ivo might present - Error 9006: The application version is less than the data file version (occurs ...
Thu, 23 Jul, 2020 at 11:51 AM
Downloading an Ivo update
Important Notice - as of Ivo v3.9 this manual update process has been replace with a new 'check for update' function. This article is left h...
Thu, 24 Aug, 2017 at 8:19 AM
Accessing Ivo remotely
Important Notes: This article is not a comprehensive discussion regarding accessing Ivo remotely.  intended to be a brief overview of the main options ava...
Sat, 21 Mar, 2020 at 4:15 AM
Using Ivo in the "Cloud"
Important notes:  This article is not a comprehensive discussion regarding using Ivo in the "cloud".  It is intended to be a brief overview of t...
Sat, 21 Mar, 2020 at 3:57 AM
Enabling remote access to your office
Important Notes: This article is not a comprehensive discussion regarding remote access to your office.  It is intended to be a very brief overview of the...
Sat, 21 Mar, 2020 at 4:06 AM